Crucial Conversations, by Grenny, Patterson, et al.

My detailed notes on arguably the best available (and most immediately useful) guide to handling the conversations which matter most.

Crucial Conversations, by Grenny, Patterson, et al.

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Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition: Grenny, Joseph, McMillan, Ron, Switzler, Al, Patterson, Kerry, Roppe, Laura: 9781469266824: : Books

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A Formative Evaluation of a Crucial Conversations™ Program: A Case Study

Crucial Conversations: Tools for Talking When Stakes are High: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, Stephen R. Covey: 9780071401944: : Books

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Crucial Conversations Tools for Talking When Stakes Are High, Second Edition: Patterson, Kerry, Grenny, Joseph, McMillan, Ron, Switzler, Al: 8580001040288: : Books